OneTrust Certified Privacy Professional Practice Exam

True or False: Within the Data Subject Requests Module, response templates can be added and/or edited.

1. True

2. False

3. Only admins can edit responses.

4. Templates can only be viewed, not edited.

The correct answer is: True

The statement is true because within the Data Subject Requests Module, users are indeed able to add and edit response templates. This functionality is critical as it allows organizations to customize responses to data subject requests, ensuring compliance with privacy regulations and enhancing transparency with individuals whose data is being processed. Being able to tailor response templates means that the organization can reflect its specific policies, procedures, and tone in communications, which can be vital for building trust with data subjects. The capability to edit templates also suggests that organizations can continually improve their response processes based on feedback or changes in legal requirements. This flexibility is important for maintaining up-to-date compliance and effective communication strategies. The other choices reflect misunderstandings of the module's functionalities. For instance, implying that only admins can edit responses or that templates can only be viewed without the ability to edit does not accurately represent the features typically offered within this module. Therefore, acknowledging the ability to add and edit response templates aligns with best practices in data subject request management.