OneTrust Certified Privacy Professional Practice Exam

SELECT ALL THAT APPLY: What can be added via rules when creating an incident workflow in OneTrust?

1. Send a notification

2. Automatically resolve the incident

3. Escalate the incident immediately

4. Create a task

5. Close the incident without any action

6. Deactivate the incident

The correct answer is: Send a notification

When creating an incident workflow in OneTrust, rules can be added to accomplish various tasks in response to an incident. One of the possible actions that can be added via rules is sending a notification. This is a critical feature as it allows stakeholders to be promptly informed about the incident, facilitating a quick response and resolution. While it is essential to consider other possible actions in incident workflows, such as creating a task or escalating the incident immediately, the specific focus of the question is on what can be added via rules. Options like automatically resolving the incident, closing the incident without any action, and deactivating the incident are not typical tasks that would be performed via rules in an incident workflow.